Crisis to Care: Advocating for your Youth During a Mental Health or Substance Use Crisis
A guide for parents and caregivers supporting a child or youth experiencing a mental or behavioral health crisis in the Emergency Room.
Coming to an emergency room because a child is in crisis or in danger isn’t something any parent wants to do. Many families have told us that understanding common processes and questions at the hospital would have helped them understand what is happening and make difficult decisions more easily. We have taken that feedback and developed these resources to help you advocate for your loved one and achieve the outcomes that are best for your family.
Get Help Now
When your child is having a mental health crisis, things can feel scary and confusing. In the Emergency Room, the steps may depend on your child’s age, the hospital, and whether your child can make some decisions on their own.
Know Your Rights & Care Process
You don’t have to handle this alone. When you are in the Emergency Room with your child, you can ask for help and support. You can request to speak with a peer support specialist, social worker, or patient advocate who can explain your options. It’s okay to ask about follow-up care, programs, or community resources that can support your child and family after leaving the hospital.
Support for Parents & Caregivers
It’s normal to feel scared, overwhelmed or alone. Many parents have faced similar challenges and can relate to some of what you’re experiencing. Oregon Family Support Network’s Reach Out Oregon Parent Warmline can connect you with a trained and caring parent who truly listens, understands, and offers support, encouragement and helpful ideas.