Parent Warmline: 1-833-REACH-OR / 1-833-732-2467

Know What to Expect and Your Rights

As a parent or caregiver, you have the right to understand your rights when your child is receiving mental health care in Oregon. This section explains what you can expect in the Emergency Room, what questions to ask, and what choices you can make about your child’s care.

Oregon law gives parents important protections. These include the right to clear information, the right to speak up if something does not feel safe, and the right to ask for a review or change to a care plan.

You do not have to figure this out alone. Your voice matters, and your rights matter.

What to Expect in the

Emergency Room

This resource helps parents understand their rights during evaluation and decision-making.

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Confidentiality –

Understanding the Basics

This resource helps parents understand Oregon laws about youth consent, including youth age 14 and older, what parents are allowed to share, and what providers are allowed to share.

 

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Before You Leave

the Hospital

This resource explains discharge rights, changes to safety plans, and what parents can ask for before going home.  

 

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Release to Other

Levels of Care

This resource helps parents understand their rights when a child is transferred, referred, or placed in a higher or lower level of care. 

 

 

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When You Are Not Satisfied with Services

This resource helps parents understand how to ask for a second look, share concerns, handle disagreements, and know when to contact state offices for help.

 

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Safety Planning at the

Emergency Department

This resource helps parents understand their rights to a realistic safety plan, to ask for changes, and to say no to a plan they cannot safely follow. 

 

 

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Find the Support You Need

Ask a question  below. For emergencies call 911 or visit your nearest hospital

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