Parent Warmline: 1-833-REACH-OR / 1-833-732-2467

Talking to Family and Friends About the Crisis

After a crisis, it can be hard to know what to say or how much to share.

1. Talk With Your Child First

Decide together:

  • Who will be told?
  • How much to share? 
  • What words to use?

Example: “We had a mental-health emergency. We’re getting help and focusing on healing.”

2. Talking With Siblings

Children may feel scared or confused

Help by: 

  • Using simple, honest language. 
  • Avoiding details about harm. 
  • Reassuring them that it is not their fault.
  • Keeping routines steady.

 

3. Talking With Extended Family and Friends

 

  • Keep messages focused on healing.
  • Avoid sharing details of the crisis.
  • Protect your child’s privacy.
  • You do not owe anyone an explanation.

 

 

4. Managing Gossip or Community Reactions

If information spreads:

  • Correct misinformation calmly.
  • Focus on awareness and hope. 
  • Avoid sharing details that could increase harm
  • Encourage others to seek support if needed.

5. Getting Support for Yourself

Talking with a Family Support Specialist, counselor, or trusted person can help.

Resources: 

Reach Out Oregon Help Line: 833-732-4267 | www.reachoutoregon.org 

988 Suicide & Crisis Lifeline: Call or Text 988 (24/7, free and confidential)

YouthLine (for teens): 877-968-8491 | Text “teen2teen” to 839863

6. Over Time

You can change what you share as time passes. Healing conversations take practice.
Be gentle with yourself and your family.

 

FAQs

..What if I don’t feel safe with my child? I feel embarrassed and like a bad parent, but they hurt me and I don’t know what else to do.

You are not a bad parent.

Feeling unsafe is a real and valid concern. You can:

  • Ask for immediate help.
  • Call 988 for guidance
  • Ask about respite or higher levels of care

You can say:

“I love my child, and I am not safe right now.”

Asking for help is an act of care.

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